Welcome to The Customer Service Training Company

GREAT customer service

We present our ‘flagship’ programme. It takes an emotionally intelligent approach to customer service.

It gives a structure for an emotionally connected, loyalty-inspiring, trust-building customer interaction. It will help your team deliver even better customer service.

A one- or half-day programme, available face-to-face or virtually.

Choose a local trainer or one with experience of your specific sector.

A great programme, delivered by great trainers, delivering great results!

Related programmes

If our flagship programme isn’t quite what you’re after, perhaps one of our related workshops would be more appropriate.

Bespoke options

Looking for something a bit different? A specialist session? A motivational keynote? We have many years’ experience designing bespoke programmes, so just give us a call on 01852 463464 to talk it through.

Meet the trainers

We have a team of outstanding customer service trainers throughout the UK and Globally.  Between them they have experience of virtually every conceivable sector and type of organisation.